It’s the end of the 2nd quarter of the year, and I’m excited about my second 12 weeks of 2018. In early April, I set intentions about how I wanted Q2 to unfold. Here’s what has happened with some advice and tips for you and your business:
1. EVALUATE SOURCES OF FREE TRAFFIC
Look at how your potential customers are driven to your website. Where are they coming from? A lot of my traffic comes from Google searches, but in Q2 I worked to look at other ways to create free traffic such as being a guest on podcasts. Podcast content is evergreen. When you’re a guest, the episode is listened to over and over. I did see results from this with referrals of new clients from the podcasts where I was a guest.
2. START YOUR OWN PODCAST
This is a big one, and something you may want to consider, but, what about starting your own podcast? As of this blog post, I have purchased equipment, received training, hired a producer, scheduled interviews, created artwork, and named my podcast. I plan to record several episodes before the launch. And, if all goes well, I plan to launch in the 3rd quarter. I feel sort of scared about this – adding a piece of marketing that requires constant care and attention and updating, but I figure if I can write books, create recipe content, keep up with a weekly blog, etc., then I can add a podcast to the mix. I also at the same time feel excited to connect with the people who I will interview. I’m doing a podcast that I’d love to listen to, so for now, we’ll leave it at that, and hope that during our Q3 update, I have more specific news to share about how it’s going.
3. CREATE A HIGH-END OFFER
In March I created a high-end offer as a cookbook manuscript manager. The offer worked and I made sales around this offer. The service isn’t for everyone, but, it resonated with a few people on my list. That’s the spirit of a high-end offer. It needed to be of value, solve a problem, and help my customers get closer to their goal of writing a cookbook.
4. AUTOMATION AND ONBOARDING
I worked with my VA to create a streamlined and smooth system for onboarding private coaching clients. This makes the delivery of material for the coaching program easier and allows for very quick delivery of the materials once someone signs a coaching contract. Contracts are sent electronically for signature as well, which streamlines the process.
5. FOCUS ON CUSTOMER SERVICE
This quarter, with a focus on customer service, I decided to add my VA to the customer-service-side of email delivery and answering. I sell digital products, so having my VA monitor the customer service email box, responses are timely and prompt. This feels good and I like knowing that our customers are answered promptly and get their needs met and questions answered.…